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17 Business Decisions and The Menu

The Menu and the Business

Your menu is more than just throwing together foods that you like and hoping it works out. It needs to create a market and drive revenue, which will drive your business decisions. When used correctly, your menu is a marketing tool that will drive sales and increase customer satisfaction. Using the menu to make business decisions will require constant research of trends, markets, competition, ingredient prices, and customer feedback. Menus should not be stagnant but ever-changing to have the best offerings you can have. Ensuring profit margins are met is a key reason for constantly analyzing costs, profitability, and popularity. A key function of the menu is to market food and drink offerings to your customers. This is the key marketing tool for your business.

Identifying and understanding your target market is crucial. You need to investigate your customers’ spending patterns, dining habits, and market preferences.

Often, your guests may not have seen the menu before patronizing an establishment, but a menu-driven restaurant should use the menu in all marketing approaches. Oftentimes, customers will search for your menu online before deciding to come to your establishment. A well-laid-out website with your menu is essential to your business.

You should be using the menu to market everything you have to offer. You can start by posting it online on your web pages. You can also post the menu in the business window and provide copies of the menu to businesses that get lots of customers. Ask hotels or resorts to put your menus in their tools or at their front desk. Include a portion of the menu in any print ads you run.

A well-executed menu should communicate the operation’s atmosphere, service style, food and drink quality, and price range. Menu choices and descriptions should be creative, and layout and images should suggest what the ambiance will be like.You should advertise other things or services you may offer on your menu. Things like Sunday brunch, catering services, Friday fish fry, special events, or merchandise you may sell.

It is possible to create a menu and business concept before conducting a market survey and then build a market for the product. But this is a very risky approach and generally not recommended. These things need to go hand in hand. If the market segment you are targeting does not exist at the location, you will not succeed. The menu should be a control tool to direct management decisions. The menu should reflect the equipment available in your kitchen. The menu should reflect the staff levels and skill sets of people you can hire in your area. The menu

If the menu drives decisions, the chef may contact a local farmer to grow menu ingredients that are unavailable elsewhere. It nis crucial to ensure the menu is designed for the existing customers.

The chef may also look for needed purveyors or source directly from a producer if an ingredient on the menu is not available through the normal channels. Usually, the menu and business evolve together.

Menus must continually evolve. The objective is to create the best menu possible for the business at that point in time and to periodically evaluate and improve it for continued success. Menus must always change based on careful evaluation of prices, sales of items, and quality of the food that can be produced. A stagnant menu will end up losing customers over time.

Restaurant business decisions involve balancing customer preferences, costs, and efficiency. You must be adaptable and make changes. Gather feedback from guests and pay attention when you hear similar comments. The key is to have a creative menu that makes customers keep coming back and maintaining a profitable business.

 

License

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Menu Planning Copyright © by Vicki Mendham is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.