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Adaptation statement
Nicolet College Land Acknowledgement
1. Learning to write
Melissa Ashman
2. Elements in communication
3. Critical thinking
4. Style and tone
5. Plain language
6. Inclusive language
7. Concision
8. You attitude (you view)
9. Communication models
10. Purpose
11. Audience demographics
12. Audience geographics
13. Audience psychographics
14. Audience types
15. Pre-writing
16. Adapting messages
17. Channels
18. Audience analysis
19. Starting your job search
20. Resumes
21. Cover letters
22. Emails
23. Bad news messages
24. Reports
25. Writing Instructions
David McMurrey
26. Letters
27. Memos
28. Proposals
29. Persuasive messages
30. Persuasive appeals
31. Graphics
32. Drawings, diagrams, and photos
33. Tables, charts, and graphs
34. Headings
35. Lists
36. Emphasis
37. Revising, editing, and proofreading
38. Reverse outlining
39. Intercultural communication
40. Team work
41. Listening skills
42. Giving and receiving feedback
43. Workplace conflict management
44. Oral presentations
About the author
Melissa Ashman is an instructor of applied communications in the School of Business at Kwantlen Polytechnic University in Surrey, BC, Canada.
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Applied Written Communication Copyright © 2018 by Melissa Ashman is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.